The second-hand marketplace Users Express Frustration Regarding Sizing Updates

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

This online marketplace has altered its size classifications for women's and children's garments but did not contact every member regarding the update.

Social Media Reaction

Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.

The platform stated the new system was more in line with comparable marketplaces.

The platform has recommended to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.

Sizing System Changes

Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.

Member Stories

A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.

Required Changes

Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.

Marketplace Information

The app has more than 100 million users, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods after backlash from users.